Terms of sale
TERMS OF SALE
These Terms of Sale (the "Terms") govern all purchases of products from the NORTH444 online store (north444.com) (the "Site"). By placing an order through our Site, you agree to be bound by these Terms.
These Terms should be read in conjunction with our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy, all available on our Site.
If you do not agree with these Terms, please do not place an order.
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SECTION 1 — SELLER IDENTIFICATION
The Site is operated and orders are processed by:
Legal Name: SPARTAN CELESTIC GROUP LLC Trading Name (DBA): NORTH444 Legal Form: Limited Liability Company (LLC) State of Formation: Delaware, United States Registered Office: 262 Chapman Rd, Suite 240, Newark, DE 19702, United States EIN (Federal Tax ID): 37-2184012 Delaware File Number: 10205093 Email: info@north444.com
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SECTION 2 — SCOPE AND ACCEPTANCE
These Terms apply to all sales made through the Site. By placing an order, you confirm that:
→ You are at least 18 years old (or the legal age of majority in your jurisdiction) → You have the legal capacity to enter into binding contracts → The information you provide is accurate, current, and complete → You are purchasing products for personal use and not for commercial resale, unless otherwise authorized in writing by NORTH444
NORTH444 reserves the right to refuse or cancel any order at its sole discretion, including but not limited to cases of suspected fraud, pricing errors, product unavailability, or violation of these Terms.
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SECTION 3 — PRODUCTS
3.1 Product Descriptions
We take great care to describe and present our products as accurately as possible, including materials, dimensions, and colors. However, due to variations in screen settings, photography, and the nature of natural materials (such as leather), the appearance of products may differ slightly from their on-screen representation.
3.2 Material Variations
Products crafted from natural materials (leather, cotton, suede) may exhibit natural variations in color, texture, and grain. These variations are not defects, but inherent characteristics of high-quality natural materials.
3.3 Sizing
A sizing guide is provided on each product page. Customers are responsible for selecting the correct size. NORTH444 footwear may have slight variations between US, UK, and EU size conversions; we recommend consulting the provided sizing chart before purchase.
3.4 Availability
All products are subject to availability. NORTH444 reserves the right to limit quantities, discontinue products, or modify product specifications without prior notice.
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SECTION 4 — PRICES AND PAYMENT
4.1 Prices
Prices are displayed in the currency selected at checkout (EUR, USD, GBP, etc.) and include all applicable taxes for the destination country, unless otherwise stated.
Prices do NOT include:
→ Customs duties or import taxes (for orders shipped outside the EU) → Currency conversion fees charged by your bank or card provider → Any additional service fees imposed by third-party platforms
4.2 Price Changes
Prices may be modified at any time without prior notice. The price applicable to your order is the price displayed at the time of order confirmation, unless a manifest pricing error has occurred (see Section 4.4).
4.3 Payment Methods
We accept the following payment methods:
→ Credit and debit cards (Visa, Mastercard, American Express) → Apple Pay → Google Pay → PayPal → Shop Pay
Payment is processed at the time of order placement. Your order is confirmed only after successful payment authorization.
4.4 Pricing Errors
In the event of a pricing error (e.g., a manifestly incorrect price displayed due to a technical issue), NORTH444 reserves the right to:
→ Cancel the affected orders → Refund any payment made → Notify customers of the correct price and offer them the choice to confirm or cancel their order
4.5 Payment Security
All payments are processed through secure, PCI-DSS-compliant payment providers (Stripe, PayPal). NORTH444 does not store your full payment card details on its servers.
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SECTION 5 — ORDER PROCESS
5.1 Placing an Order
To place an order:
- Select your products and add them to your cart
- Proceed to checkout
- Provide accurate shipping and billing information
- Choose your payment method
- Review your order summary
- Submit your order
5.2 Order Confirmation
After submitting your order, you will receive an automated confirmation email containing your order number and a summary of your purchase. This email confirms receipt of your order, but the contract of sale is only formed once we confirm dispatch via a separate shipping confirmation email.
5.3 Order Modifications and Cancellations
You may request modifications or cancellation of your order within 12 hours of placing it by emailing us at info@north444.com.
After this window, modifications or cancellations may not be possible if the order has entered our fulfillment process. In such cases, you may exercise your right of withdrawal or return the item in accordance with our Refund Policy.
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SECTION 6 — SHIPPING AND DELIVERY
Detailed shipping terms are provided in our Shipping Policy.
6.1 Risk Transfer
For consumers in the European Union: Risk of loss or damage transfers to you upon physical delivery of the products.
For consumers outside the EU and B2B customers: Risk transfers to you when products are handed to the carrier.
6.2 Delivery Times
Delivery times are estimates and are not guaranteed. NORTH444 is not liable for delays caused by carriers, customs, weather, or events beyond its control.
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SECTION 7 — RIGHT OF WITHDRAWAL (EU CONSUMERS)
7.1 Statutory Right
In accordance with EU Directive 2011/83/EU and the French Consumer Code (articles L.221-18 to L.221-28), consumers residing in the European Union have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period expires 14 days after the day on which you (or a third party indicated by you, other than the carrier) acquire physical possession of the goods.
7.2 How to Exercise Your Right of Withdrawal
To exercise your right of withdrawal, you must inform us of your decision by an unambiguous statement (e.g., by email to info@north444.com).
You may use the model withdrawal form provided in Section 7.5 below, but it is not mandatory.
7.3 Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the costs of standard delivery (except for the supplementary costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us).
We will issue the reimbursement using the same means of payment as you used for the initial transaction, unless otherwise expressly agreed.
We may withhold reimbursement until we have received the goods back, or until you have provided evidence of having sent them back, whichever is earliest.
You shall send back the goods or hand them over to us without undue delay, and in any event no later than 14 days from the day on which you communicate your withdrawal.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
7.4 Exclusions
The right of withdrawal does NOT apply to:
→ Custom-made or personalized products → Sealed goods unsuitable for return for hygiene or health reasons that have been unsealed after delivery → Goods which become inseparably mixed with other items after delivery → Digital content downloaded after explicit consent
7.5 Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)
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To: NORTH444 — SPARTAN CELESTIC GROUP LLC 262 Chapman Rd, Suite 240, Newark, DE 19702, United States Email: info@north444.com
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:
Order number: ____________ Date of order: ____________ Date of receipt: ____________ Name of consumer: ____________ Address of consumer: ____________ Signature: ____________ Date: ____________
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SECTION 8 — LEGAL WARRANTIES (EU)
In addition to the right of withdrawal, EU consumers benefit from the following statutory warranties at no extra cost:
8.1 Conformity Warranty
In accordance with EU Directive 2019/771 and the French Consumer Code (articles L.217-3 to L.217-17), products must conform to the contract of sale. You have a 2-year period from delivery to claim a remedy if the product is not in conformity (e.g., defective, not as described, not fit for purpose).
Available remedies include:
→ Repair or replacement of the product (free of charge) → Price reduction or full refund if repair or replacement is impossible
8.2 Warranty Against Hidden Defects
In accordance with the French Civil Code (articles 1641 to 1649), you may invoke a warranty against hidden defects (vices cachés) that make the product unfit for its intended use or significantly reduce its value.
This warranty is valid for 2 years from the discovery of the defect.
8.3 Commercial Warranty
NORTH444 does not provide an additional commercial warranty beyond the statutory warranties listed above. The statutory warranties apply independently of any commercial warranty.
8.4 How to Claim Warranty
To exercise your warranty rights, contact us at info@north444.com with:
→ Your order number → A description of the defect or non-conformity → Photos of the issue → Proof of purchase
We will respond within 7 business days with instructions for repair, replacement, or refund.
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SECTION 9 — RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy. Key points:
→ 60-day return window from delivery → Items must be unworn and in their original condition → Customers cover return shipping costs (except for defective or incorrect items) → Refunds are processed within 5–7 business days after receipt and inspection
For EU customers, the statutory 14-day right of withdrawal (Section 7) and the 2-year conformity warranty (Section 8) apply in addition to our 60-day return policy.
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SECTION 10 — LIABILITY
10.1 Limitation of Liability
To the fullest extent permitted by applicable law, NORTH444's total liability for any claim arising from or related to a purchase shall not exceed the price paid by you for the product(s) in question.
NORTH444 shall not be liable for indirect, consequential, or special damages — including, without limitation, loss of profits, loss of data, or business interruption.
10.2 Mandatory Liabilities
Nothing in these Terms excludes or limits NORTH444's liability for:
→ Death or personal injury caused by negligence → Fraud or fraudulent misrepresentation → Defective products under applicable product liability laws → Any liability that cannot be excluded under applicable law
10.3 Force Majeure
NORTH444 shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government actions, strikes, carrier failures, or natural disasters.
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SECTION 11 — INTELLECTUAL PROPERTY
All products sold by NORTH444 are protected by intellectual property laws. The purchase of a product does not transfer any intellectual property rights to the buyer.
You may not reproduce, modify, distribute, or commercially exploit NORTH444 trademarks, designs, or product images without prior written consent.
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SECTION 12 — DATA PROTECTION
Personal data collected during the order process is processed in accordance with our Privacy Policy and applicable data protection laws (GDPR, CCPA, etc.).
You have rights of access, rectification, deletion, and objection regarding your personal data. To exercise these rights, contact us at info@north444.com.
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SECTION 13 — CUSTOMER SERVICE
For any questions, complaints, or issues regarding your order, contact us at:
Email: info@north444.com Response: Within 24 hours, Monday through Friday
For complete contact information and response time guarantees by inquiry type, see our Contact page.
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SECTION 14 — CONSUMER MEDIATION (EU)
In accordance with French Consumer Code articles L.612-1 et seq., for any unresolved dispute, you may contact the following consumer mediation service free of charge:
[Mediator name] [Mediator address] [Mediator email and website]
You may also use the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr
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SECTION 15 — GOVERNING LAW AND JURISDICTION
15.1 Applicable Law
These Terms are governed by the laws of the State of Delaware, United States.
For consumers, the mandatory consumer protection laws of your country of residence apply where they offer greater protection than those provided herein.
15.2 Jurisdiction
Any disputes shall be resolved exclusively by the competent courts of the State of Delaware, United States, subject to mandatory consumer protection rules allowing consumers to bring proceedings in their country of residence.
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SECTION 16 — GENERAL PROVISIONS
16.1 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
16.2 Entire Agreement
These Terms, together with our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and NORTH444 regarding your purchase.
16.3 Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. NORTH444 may assign its rights and obligations without restriction.